Order Cancellation Policy:

At The Sea Moss Guy Inc., we strive to process and ship your orders as quickly as possible to ensure timely delivery. To maintain efficiency and keep our operations running smoothly, we have updated our cancellation and order modification policy as follows:

Cancellation Policy: Orders can only be canceled within 48 hours of placing the order. After this time, the order is already in the processing stage, and we are unable to cancel it.

No Changes After Order Confirmation: Once an order has been placed and confirmed, no changes or modifications can be made. This includes adding or removing items, changing shipping addresses, or altering shipping methods. We recommend reviewing your order carefully before confirming your purchase.

Exceptions: In the rare case of a product defect or an error on our part, please contact our team at info@mossupyourlife.ca within 24 hours of receiving your order. We will address the issue promptly and provide an appropriate resolution.