Frequently Asked Questions

You’ve Got Questions, We’ve Got Answers

What is Sea Moss?

Sea Moss also known as Genus Gracilaria is a type of red algae that grows in the ocean, particularly along the rocky coasts of the Caribbean Sea. It is renowned for its nutrient-rich profile, containing 92 of the 102 minerals our bodies need, including iodine, calcium, potassium, and magnesium.

What are the benefits of Sea Moss?

Sea moss is packed with essential nutrients such as iodine, calcium, potassium, and vitamins A, C, and E. It supports thyroid health, boosts immunity, improves digestion, enhances skin health, and can aid in weight loss. Its anti-inflammatory properties also help with joint health and muscle recovery.

    How do I use Sea Moss?

    Sea Moss can be used in a variety of ways, such as:

    • Smoothies: Add a tablespoon of Sea Moss gel to your daily smoothie for a nutrient boost.
    • Soups and Stews: Incorporate Sea Moss into soups and stews for added thickness and nutrition.
    • Topically: Apply Sea Moss gel directly to your skin as a mask for hydration and rejuvenation. Great for eczema, psoriasis, acne and more!

    How much Sea Moss should I consume daily?

    We recommend starting with 1-2 tablespoons of Sea Moss gel per day. As with any supplement, it's best to consult with your healthcare provider to determine the right amount for your individual needs.

    Is Sea Moss safe for everyone?

    Sea Moss is generally safe for most people. However, if you have a thyroid condition or are on medication, it's essential to consult with your healthcare provider before incorporating Sea Moss into your diet due to its high iodine content.

    How should I store my Sea Moss products?

    Store Dried Sea Moss in a cool, dry place away from direct sunlight. Sea Moss Gel should be kept in an airtight container in the refrigerator and consumed within 3 weeks. If you make a large batch, you can also freeze portions to extend the shelf-life from 3 weeks to 3 months. We recommend scooping the gel into ice cube trays prior to freezing it. 

    Can I use Sea Moss if I'm pregnant or breastfeeding?

    While Sea Moss is a natural and nutrient-rich supplement, it's crucial to consult with your healthcare provider before using it during pregnancy or breastfeeding to ensure it's safe for you and your baby.

    How do I make Sea Moss gel?

    Making Sea Moss gel at home is simple:

    1. Rinse the Sea Moss thoroughly to remove any debris or salt.
    2. Soak the Sea Moss in water for 6-8 hours at room temperature, until rehydrated.
    3. Blend the soaked Sea Moss with fresh water until smooth.
    4. Store the gel in an airtight container in the refrigerator.

    Where can I buy your Sea Moss products?

    You can purchase our high-quality Sea Moss directly from our website. We offer a range of products, including Dried Sea Moss, Sea Moss Gel, and Sea Moss Soap to suit your preferences.

    What makes The Sea Moss Guy Inc. different?

    At The Sea Moss Guy Inc., we pride ourselves on providing the highest quality, sustainably harvested Sea Moss directly from the Caribbean. Our products are 100% natural and are free from artificial additives and preservatives. We are committed to promoting wellness and supporting our community through education and high-quality products.

    Why am I having trouble making a payment with my credit card at checkout?

    We understand that some customers have experienced difficulties making payments with their credit cards at checkout. This issue usually arises because the billing address provided does not match the address registered with your card. Our system is very sensitive to these details, and even a small typo or an incorrect postal/ZIP code can cause the payment to be declined. 

    If you encounter this issue, you might see a pending charge on your bank statement. This does not mean your order was processed. If you did not receive an order confirmation email or see an order confirmation number on the screen, your order did not go through and will not be processed. The pending charge will typically be resolved and removed from your statement by your bank in due time.

    How can I contact you for more information?

    For more information or if you have any other questions, you can reach us at info@mossupyourlife.ca or call us at 647-972-7047. We’re here to help!