Due to the nature of our product, we are unable to offer a return policy.
Please inspect your order upon arrival and contact us immediately at firstname.lastname@example.org if the item is defective, damaged or if you have received the wrong item, so that we can work with you to resolve whatever the issue is.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.